Sun 5:40 a.m     Dec 3, 2023

Payment Methods


There are several convenient ways to pay your bill. Please choose one of the followings payment methods.


By Mail

Please send your payment (payable to City Telecom (BC) Inc.) to City Telecom office

Unit 2330,4000 No3.Road

Aberdeen Square,Richmond, B.C   V6X 0J8

Remember to write down your name/company name and your account number on the back of the cheque.


By person

You can pay your bill with credit cards / cash / Debit Card / cheque at our office.


At most banks and financial institutions/ Telebanking / Internet Banking services

You can pay at the following major banks :

HSBC, Bank of Nova Scotia, BMO (Bank of Montreal), CIBC (Canadian Imperial Bank of Commerce, Royal Bank, TD Canada Trust, VanCity Credit Union.

Payee : City Telecom (BC) Inc.

Please allow 5 working days for payment processing.

>> Telebanking information


Pre-authorized payment or Credit Card Payment

With City Telecom Auto-pay Services, your long distance telephone bill payment is made automatically through your credit card (Credit Card Authorized Payment), bank or financial institution account (Bank Account Pre-authorized Payment).

The Auto-pay Services eliminates the need for you to write cheques each month for your bill.

One authorization is all that is required for long distance telephone bill payments to be made automatically through your credit card, bank or financial institution chequing account. This means reduced postage costs.
With Auto-pay Services there are no cheques to get lost or stolen, you avoid the embarrassment of missed payments, and the penalty charge for late payments as a result.
If you are away on vacation, out of town on business, your payments will be made on time. Even postal of airline disruptions, in most cases, will not prevent your bill payments from reaching City Telecom on time.


  1. Auto-pay Services will be effective the following month when CITI receives the authorization form one week before the invoice date.
  2. A service charge of $15.00 will be applied to any Bank Account Pre-authorized Payment charge backs.


Download pre-authorized payment form

Download credit card payment form




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Vancouver office : Mon - Fri 10am - 7pm, Sat 10am - 6pm, Closed on Sun and Statutory Holidays.
Vancouver office Tel : 604-298-6988, 604-273-4120 Toll-Free : 1-877-250-2312